Spa Helpdesk

M034

Balboa M034: a pump may be stuck on

M034 means a pump may be stuck on. The guide says the water may be overheated, then says to power down the spa and not enter the water. This wording is from Balboa guide 40985-G, 26 March 2014, for BP2500 and BP2600 with a TP800 or TP900 panel.

A pump may be stuck on. Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER.

Models this page covers: BP2500, BP2600, TP900, TP800

Do this first

  1. Power

    Power down and stay out

    Power down the spa. Do not enter the water. Do not open the wet end or the pack. Contact your dealer or service organization.

When to call a technician

Call a technician now if

  • The breaker or the RCD trips when the pump is plugged in.
  • You smell burning, see melted plastic, or the water is too hot to touch.
  • The code comes back after one reset.

Also call for these, from the manual

  • Contact your dealer or service organization while the spa stays powered down. Do not try to free the pump yourself.

Questions

Is M034 the same fault as M035?

They are two lines. M034 says a pump may be stuck on and the water may be overheated. M035 says a pump appears to have been stuck on when the spa was last powered. Both say to power down and stay out of the water.

Manuals we checked