Spa Helpdesk

M035

Balboa M035: hot fault, pump stuck on

M035 is the hot fault. A pump appears to have been stuck on when the spa was last powered. The guide says to power down the spa and not enter the water, then contact your dealer or service organization. This wording is from Balboa guide 40985-G, 26 March 2014, for BP2500 and BP2600 with a TP800 or TP900 panel.

A Pump Appears to have been Stuck ON when spa was last powered. POWER DOWN THE SPA. DO NOT ENTER THE WATER.

Models this page covers: BP2500, BP2600, TP900, TP800

Do this first

  1. Power

    Power down and stay out

    Power down the spa. Do not enter the water. Do not open the pack to free a pump. Contact your dealer or service organization.

When to call a technician

Call a technician now if

  • The breaker or the RCD trips when the pump is plugged in.
  • You smell burning, see melted plastic, or the water is too hot to touch.
  • The code comes back after one reset.

Also call for these, from the manual

  • Contact your dealer or service organization while the spa stays powered down. A pump stuck on is not a filter clean.

Questions

Can I press a panel button and get back in?

No. This line does not offer a panel reset. It says power down the spa, do not enter the water, and contact your dealer or service organization.

Manuals we checked